Case Study

ZipRecruiter Uses Predictive Signals to Bring Greater Precision to Employer Acquisition

By the numbers

15%
increase in ROAS
11%
decrease in spend
11%
projected annual savings at full account scale

Overview

Company

ZipRecruiter is the #1 rated hiring site* that helps connect millions of job seekers with companies of all sizes. *Based on G2 satisfaction ratings in N. America as of March 10, 2026

Industry

SaaS

Headquarters

Santa Monica, CA

Campaign Type

Google Search

Snapshot

Itai Sutker
Senior Vice President of Marketing

We spent six months developing a model and pushing it into Google, but activating it effectively turned out to be a deeper problem than the modeling itself. Every iteration cycle meant real budget going into an unproven configuration. The question we kept coming back to was whether there was a smarter path forward. Voyantis got us there significantly faster without the cost of continued trial and error, while taking the operational burden off our team.

As the #1-rated hiring site, ZipRecruiter is on a mission to connect people to their next great opportunity. The platform serves both sides of the equation, but revenue lives largely on one. Employers pay through subscriptions and usage-based plans to find talent, making the acquisition of new customers the engine that drives the business forward.

To fuel that engine, ZipRecruiter allocates tens of millions in annual Google Ads spend across dozens of campaigns spanning Search, Performance Max, Demand Gen, and more. A tCPA strategy optimizing for upper funnel conversions delivered volume, but the paying customers coming through the funnel ranged from high-volume hiring teams to small businesses filling a single role. To Google's algorithm, a high-value customer and a $0 churn risk were priced exactly the same.

The ZipRecruiter team knew value-based bidding powered by predictive LTV signals was the answer. Predicting each employer's long-term value before it surfaced through behavior would give Google a clear signal of value to bid more accurately from the moment of acquisition. However, operationalizing this strategy at scale was a deeper investment than the team was willing to absorb. Voyantis was the faster path to getting it right.

Impact at a glance

Delivered 15% higher ROAS on 11% less spend

by giving Google a signal that reflected actual employer value rather than treating all conversions equally

Unlocked 11% in projected annual savings at full account scale

creating room to scale further without increasing overall investment

Eliminated manual upkeep and intervention

through automated signal engineering, model recalibration, and fallback mechanisms that keep signals firing accurately

Built the measurement infrastructure

to evaluate value-based bidding with confidence

Built a foundation for scaling predictive value-based optimization

across a multimillion-dollar Google Ads operation, with a clear path to expanding into Meta

The challenge

A small business owner posting a single job and a fast-growing company building out an entire team might both click the same ad, sign up for the same free trial, and clear the same paywall, or skip the trial entirely and move straight to a paid plan. To Google, they register as conversions of equal value at acquisition. The difference in what each employer is actually worth to ZipRecruiter's business won't become visible until long after the 7-day optimization window has closed.

Spend was going into the auction either way, priced the same regardless of what each employer was actually worth to the business long-term.

Itai, SVP of Marketing, and his team knew the same budget, directed more efficiently, would deliver better returns. They had an internal model in testing, but translating predictions into measurable paid media impact proved harder than anticipated. Without clear results, building the internal case to scale value-based bidding across the full account was equally difficult. The team recognized that the right partner could solve for both simultaneously, accelerating activation while establishing the measurement foundation to prove it out.

The solve

Design an employer LTV model built to price every employer accurately

The first step was deciding what to predict and for whom. Voyantis worked with ZipRecruiter's team to land on n-week revenue as the prediction target, the point at which employer behavior had revealed enough differentiation to price each employer accurately at acquisition.

To capture the variance in employer value, the model drew on thousands of data points that reflected hiring intent, organizational sophistication, and other indicators that play into the hiring lifecycle. Together, these insights provided a picture of each employer's value that no single conversion event could provide.

Unlike a standard LTV model that smooths variance in pursuit of average accuracy, Voyantis designed ZipRecruiter's model to amplify the spread of predicted employer values. This gave Google a signal rich enough to learn from the individual worth of each employer rather than an average.

Engineer signals for Google's unique learning logic

ZipRecruiter had learned firsthand that a predictive model alone won't drive better campaign performance. Google's algorithm is built for deterministic signals, actions that actually happened. Predicted employer value is inherently probabilistic, so getting it into a format Google could actually learn from required a dedicated layer of signal engineering.

Voyantis's AI decisioning platform handled the full signal engineering layer, including:

  • Timing signal delivery to Google's optimization window, with predictions delivered as early as one hour post-registration and updated as behavioral data accumulated, ensuring consistency between early and mature signals.
  • Holding signals where early behavioral data isn't strong enough to justify a bid, then revisiting them as more data accumulated. An employer who posts a job within the first hour reveals different early intent than one who only completes registration and goes quiet. The model allows confidence to grow rather than writing them off entirely.
  • Capping outliers so high-value employers wouldn't distort the algorithm.

Keep the system calibrated as the business and auction evolved

Bidding changes who you acquire, platform logic shifts without documentation, and data pipelines fluctuate, any of which can degrade signal quality before it shows up in metrics. Voyantis maintained the system continuously, with every layer tracked automatically. When something looked unusual, automated monitoring flagged anomalies immediately and activated responses to protect signal continuity.

Before deploying updated models, Voyantis ran rigorous validation, measuring prediction accuracy and ranking performance to confirm the new model better differentiated high-value users, then deployed the update in a way that preserved Google's accumulated learning. The Voyantis platform continuously monitors model health, intervening deliberately to keep the signal reaching Google calibrated and getting smarter with every cycle.

For the ZipRecruiter team, that means a system that runs itself, so they can stay focused on growing the business rather than maintaining infrastructure.

Voyantis’ impact

15%

increase in ROAS

11%

decrease in spend

11%

projected annual savings at full account scale

Greater precision in employer acquisition

For the ZipRecruiter team, the technical challenge of getting predictive signals into production and the organizational challenge of building the measurement infrastructure to evaluate them were resolved simultaneously, in a fraction of the time an internal build would have required.

With Voyantis-powered signals, Google could price each employer based on their actual long-term value rather than treating every conversion equally. The result was the same acquisition volume delivered on significantly less spend. At the account level, that translates to approximately 11% in annual budget freed up to invest back into the business.

Built to scale across the acquisition portfolio

The initial rollout covered roughly 10% of ZipRecruiter's total Google Ads spend, but the infrastructure built to support it was designed to grow with the business. With predictive signals now live and calibrated, ZipRecruiter has a clear path to expanding across all of its Google B2B strategy, as well as a foundation for exploring additional channels, including Meta.

Itai Sutker
Senior Vice President of Marketing

What the data showed us was that the same budget, directed more intelligently, delivered meaningfully better returns without sacrificing volume. The efficiency we unlocked on a single campaign gives us a clear picture of what's possible at scale. With the infrastructure now in place, we're excited to expand this across the rest of our Google operation and into additional channels.

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